General Terms and Conditions

Last Updated: 26 September 2025

1. Introduction

These General Terms and Conditions (“Terms”) govern your use of the products and services provided by Bothub Global AB (company no. 5594314493, registered at Kungsgatan 32, 111 35 Stockholm, Sweden) (“Bothub”, “we”, “us”, or “our”).

By accessing or using our products, features, or website (together, the “Services”), you agree to be bound by these Terms and our related policies, including the Privacy Policy, Disclaimer, and Payment and Refund Policy.

2. Services Provided

Bothub provides subscription-based, software-as-a-service (SaaS) tools including automated trading bots, algorithms, and related features (the “Products”).

  • Products are technical tools only.
  • We do not provide financial or investment advice.
  • We do not manage or hold user funds.
  • We do not act as a broker, asset manager, or licensed financial service provider.

All trades are executed through third-party exchanges or brokers that you connect via your own API keys.

3. User Responsibilities

By using our Products, you agree that:

  • You are solely responsible for all trading decisions and outcomes.
  • You maintain full control over your exchange/broker accounts.
  • You understand that trading carries significant risk, including loss of your entire investment.
  • You will comply with all applicable laws, regulations, and tax obligations in your jurisdiction.
  • You will not use our Products for unlawful purposes, including money laundering, fraud, or market abuse.

4. Subscriptions and Payments

  • Our Products are offered on a subscription basis.
  • Subscriptions are binding and automatically renew unless cancelled.
  • You must cancel at least 48 hours before renewal to avoid charges.
  • Payments are processed via third-party providers (e.g., Stripe).
  • No refunds are provided for used subscription periods, in line with our Payment and Refund Policy.

5. Risks and No Financial Advice

  • Trading is inherently risky; automation may increase risks depending on configuration and market conditions.
  • Past performance, simulations, or backtesting are not guarantees of future results.
  • Bothub does not guarantee profits or outcomes.
  • Bothub does not provide financial, legal, or tax advice.

6. Limitation of Liability

To the maximum extent permitted by law, Bothub is not liable for:

  • Direct, indirect, incidental, or consequential losses.
  • Losses due to market volatility or trading activity.
  • Losses from technical failures, connectivity issues, or system errors.
  • Losses caused by misuse or misconfiguration of the Products.
  • Regulatory, compliance, or tax consequences arising from your use of the Services.

Our liability, if any, shall not exceed the fees paid by you for the subscription period during which the claim arose.

7. Third-Party Services

Our Products may integrate with third-party services such as brokers, exchanges, or APIs.

  • Bothub is not responsible for the reliability, legality, or performance of third-party platforms.
  • Your use of third-party services is at your own risk and subject to their own terms and policies.

8. Termination and Suspension

  • Bothub may suspend or terminate your access to the Products if you violate these Terms, misuse the Services, or engage in unlawful activity.
  • Termination does not entitle you to refunds for unused subscription periods.
  • You may cancel your subscription at any time, but it will remain active until the end of the current paid term.

9. Changes to the Terms

Bothub may update these Terms from time to time to reflect legal, regulatory, or business changes. The most recent version will always be available on our Website with the “Last Updated” date.

10. Governing Law and Dispute Resolution

  • These Terms are governed by Swedish law.
  • Disputes must first be resolved through 30 days of good-faith negotiations.
  • If unresolved, disputes will be submitted to the Swedish courts, with the Stockholm District Court as the first instance.

11. Miscellaneous

  • Entire Agreement: These Terms, together with related policies, form the entire agreement between you and Bothub.
  • Severability: If any provision is invalid, the remaining terms remain in force.
  • Assignment: You may not assign rights under these Terms without our consent. Bothub may assign rights without restriction.
  • Language: These Terms are provided in English. In case of conflict with translations, the English version prevails.

12. Contact Information

For questions regarding these Terms, please contact us:

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