Last Updated: 26 September 2025

1. Introduction

This Payment and Refund Policy explains how payments, renewals, and refunds are handled for subscriptions to Bothub Global AB (company no. 5594314493), registered at Kungsgatan 32, 111 35 Stockholm, Sweden (“Bothub”, “we”, “us”, “our”).

By purchasing a subscription, you agree to the pricing and conditions displayed at the time of purchase, this Policy, and our Terms of Service. Payments are processed by secure third-party providers, and all personal/payment data is handled in accordance with our Privacy Policy.

2. Refunds

2.1 Digital Products and Withdrawal Rights

Our services are delivered digitally and begin immediately upon purchase. Therefore, the right of withdrawal under the Swedish Distance Selling Act does not apply. By completing your purchase, you expressly consent to immediate delivery and waive your statutory withdrawal right (Chapter 2, Section 11 of the Act).

2.2 Dissatisfaction and Technical Issues

Refunds are not provided for digital products. If you experience technical problems, please contact our support team. We will investigate and assist in resolving issues to ensure you can access the service properly.

2.3 Subscriptions and Renewals

• Subscriptions renew automatically at the end of each period unless cancelled.
  
• You may cancel at any time, but no refunds are given for unused or remaining subscription periods.
  
• To avoid renewal charges, you must cancel at least 48 hours before the renewal date.
  

3. Subscription Cancellation

• You may cancel your subscription at any time via our Website or by contacting support.
  
• After cancellation, you will retain access until the end of the current billing period.
  
• Cancelling early does not entitle you to a refund for the unused portion of the subscription.
  

4. Miscellaneous

• Effective Date. This version is effective as of the date listed above.
  
• Policy Changes. We may update this Policy to reflect technological, business, or legal changes. The most recent version will always be posted on our Website with the “Last Updated” date.
  
• Governing Law. This Policy is governed by Swedish law. Disputes shall first be addressed through good-faith negotiations for at least 30 calendar days before submission to Swedish courts, with Stockholm District Court as the first instance.
  
• Interpretation. Headings are for convenience only and do not affect meaning. Undefined terms follow the definitions in our Privacy Policy and Terms of Service.
  
• Language. This Policy is available in English. In case of conflict with translations, the English version prevails.
  

5. Contact

If you have questions about this Payment and Refund Policy, please contact us: [email protected].